Classification

QUESTIONS

Hi, I have a confirmation email saying that our tickets have been dispatched, but they have not arrived. The show is tomorrow night, will it be possible to bring the tracking number and confirmation email and get our tickets on the door? Thanks
Hi, you have to take the tickets in your hand, then visit the show. Please tell us your order number, so that we can check for you. Or call the express company for detail of the package.
Hey! Will you deliver me on time 4 tickets for the 28th performance to Hongkou discrict If I make the purchase today?
Hi, it will be shipped on Monday if you booked today.
Is your show on 4th April 2024 at 14:00 a 100-minute or 60-minute show? The price shown indicates 100-minute show. Please confirm.
Hi, since April 4 is a Chinese holiday, the price is for the 100-minute version.
can we choose the seat?
Hi, you cannot choose seat.
There is animals?
Hi, spirit of shanghai doesn't have animal shows.
Is it possible to take photos or videos?
Hi,photography and video recording are not permitted during the performance.
Does my 4 yr old girl require a ticket if she sit on.my lap? Thanks
Hi, one ticket is for one person.
How can I pay money after I booked online?
Hi, paypal for online and bank transfer are supported. After paid, we can ship the tickets to your address or you get the tickets at our office before starting.
can i choose my seat when i buy online or is it auto assigned ?
Hi, seats are assigned by system.
Are tickets still available for today Monday? Need 2 tickets.
Hi, the tickets for today were sold out.
Hello , how can i book tickets and collect them from the theatre?
Hi, only home delivery is supported.
Do you have a show in August 7-9?
Hi, yes, we have the show in August.