How to View Your E-Ticket QR Code After Purchase?

11 hours ago

1. Ticket Issuance Time:
Tickets are typically issued promptly during business hours. For orders placed far in advance (e.g., one month ahead), issuance may be delayed. Latest issuance time is approximately 2 hours before the event. For last-minute purchases, tickets may be issued within 15 minutes.

2. Accessing Your E-Ticket:
Your ticket will be provided as one or more hyperlinks. Open the link in a browser to display the QR code.

3. SMS Delivery:
Check the mobile number used during purchase for an SMS containing the e-ticket hyperlink. Note: Some countries/regions may not support SMS with hyperlinks. Confirm with your mobile carrier if needed.

4. Email Delivery:
If an email was provided during purchase, check your inbox. Some emails may fail to send or be filtered to spam/junk folders.

5. Account Login:
If SMS/email fails, log in to the ticketing website’s account portal using the same account via a mobile browser, WeChat, or Alipay mini-programs. Navigate to "Order Details" to view the QR code directly. Note: Orders on Chinese and English websites are separate—switch languages accordingly.

6. Need Help?
If you still can’t locate your e-ticket, contact us immediately via email at service@2797.com.

The content provided may have been generated through machine translation, which could lead to occasional inaccuracies in grammatical structure and terminology selection. Should you identify any discrepancies or errors, please notify us via email at service@2797.com

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